1.Q: What information do I need to supply when I have an inquiry?
A: If you have any inquiry, please kindly advise the following items:
Dimensions, sizes, shape, and drawing with tolerances;
Material grade or magnetic properties;
Magnetic direction, quantity. Surface coating (if necessary).
2.Q: What about the sample time and charge?
A: (1) 7-15 days if you want to customize your logo, charge according to your design.
(2) 1-3 days for our existing samples for reference.
(3) sample charge: if in stock, can be free.
3.Q: What about the delivery time of our products?
A: 5-20days generally. Fast Delivery, when you choose the item and decide your design, we can produce it as fast as possible, we have materials in our stock, if you need very urgently, you can tell us and we will try our best to satisfy you.
4.Q: What is your MOQ?
A: 1- 10-100-500-1000-5000-10000-200000pcs etc. depend different size ,item, design and process. MIN and SMALL quantity acceptable.
5.Q: How about the quality of the magnets?
A: We have testing reports, ISO9001:2008 quality system certification, TS16949, and the certification ROSH/REACH, etc...
6.Q: How to pay you?
A: T/T in advance(telegraphic transfer-bank order), for small order, or sample order, or shipment by air.
Western Union cash, PayPal - for small order or sample order.
Other payment: L/C,D/A,D/P, Money Gra , Paypal or Escrow.
Different areas may exist some differences.
7.Q: If I have more questions, where can I get the answer?
A: Any issue, please feel free to contact us any time.
8.Q: How about our after-sale service?
A: We have 24-hour online contact ways, you can leave us message when you are available, or write all the questions in an email, we promise everyone question will get our response in 24hours.
9.Q: Why choose you?
A: 1.Personal and friendly service.
2.More than 12 years of experience factory in China.
3.Our products are of high quality, competitive price, good service after-sales.
4.Our designs follow the international fashion trend, and popular around the world.
5.We can do the styles according to the clients' requirements.
6.OEM. ODM order is welcome, also the customer's logo is welcome.
7.Small orders and sample orders are accepted.
8.Safe for children, eco-friendly, can supply SGS testing
9. All kinds of design, shape, logo, etc are acceptable. More details according to customer's requirements.